Social media is a wonderful avenue for interacting with your fans. We will ensure that your social media accounts respond to followers in a timely manner as well as reach out to your audience. This ensures that customers feel like the business cares about them personally. Each platform requires different types interactions and tones and we will ensure that each one is being utilized at its maximum effectiveness.
NOT SURE IF YOU NEED HELP?
Are you satisfied with the amount of people talking about your brand via social media?
Are you satisfied with the amount of people talking to your brand via social media?
What type of conversations (inbound/outbound) should your brand engage with?
What is your crisis plan for issues brought up by customers?
Who is responsible for responding to different conversations?
Is your brand responding to all incoming messages in a timely manner?
"With community managers, majority of their time is spent having conversations on social media and finding new opportunities."
– Anna Weissinger, Social Media Director
Keeping our client's customers hungry.
We made sure our Facebook and Instagram users were attended to and made sure they did not feel ignored on Jubilation's post. Engaging by responding to comments and redirecting traffic to Jubilation's website for conversions keeps our current and potential customers happy and up to date on great things happening at Jubilations cheesecake.